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What our customers say


Natalya and her team looked after me and my family, and more importantly took excellent care of my Dad, Dennis. Fantastic team and exceptional service

We just wanted to say a big thank you to Natalya, Dave and all of the team at Regent Funeral Services for all of your help, care and support you have given us during one of the darkest times of our lives. You treated our loved one with the utmost care and respect from the beginning and for that we will be forever grateful and will always remember! Thank you!

Natalya and all of the staff at Regent Funeral Service, thank you so much for all of the support, care and excellent arranging of our mam's funeral! We would highly recommend you to anyone wanting a funeral and personal service with a high standard of care and attention!

Dave and the staff at Regent Funeral Services, I can't thank you enough for your help and support and getting me through this sad and difficult time. From start to finish the stress was taken away from us and the respect and compassion shown was very much appreciated! Dave you went above and beyond in arranging my mothers wishes, showing so much empathy and compassion, I would 100% recommend to all my family and friends!

As a family we just wanted to say thank you so much for the funeral services. The service you provided was so professional, warm and empathetic. Thank you for looking after our mam the way you did and caring about her and us! We will never forget how you treated and supported us at this time!

There really are not enough words to describe my experience with Regent. I felt they go above and beyond, so caring and thoughtful, but most of all treated my mam with dignity and respect. They cared for her from the very beginning to the end, which was so wonderful. One colleague described it as an 'Honour' to take care of my mam from her passing up until the funeral! 

For me, Regent saved me and took care of me and my family. I was already heartbroken but Natalya came into my life and said basically ' You grieve and we will do the rest' which is exactly what I needed. I will never forget what you have done during this process, and for that my family and I are eternally grateful. Thank you from the bottom of our heart.

From the minute the gentlemen came to take dad into your care, meeting Natalya and finally collecting his ashes, we have all been blown away by your professionalism, empathy and kindness during such a sad time. Please accept our heartfelt thanks and appreciation.

First class service with super staff!  Natalya and staff, we cannot quite put into words how so very grateful we are for all the help, support and guidance throughout the whole process, of planning the funeral for our dearest mam on her final farewell.  Thank you for allowing us to walk her to her mum's one last time too.  The service was just outstanding and very intimate.  We could not have hoped for better day for her.  From the bottom of our healing hearts.... Thank you so much!

We just wanted to say a massive thanks to Dave for the very professional, caring and supportive way in which you have handled the whole process.  You made a very difficult time less stressful experience and we very much appreciate the care and attention and kindness you have shown throughout.

On behalf of myself and my whole family we would like to say thank you for a beautiful service for our Michael. Your level of care and compassion from the moment I enquired, stayed throughout and beyond in this difficult time. Thank you for taking care of our Michael before, during and after the funeral day. The funeral service went very well and gave us all some comfort, Natalya (especially) and Regent showed an exceptional combination of courteousness and professionalism. Very honest and down to earth funeral directors, who simply couldn't have done more.  They took all the stress and emotions in this difficult time and replaced it with comfort and trust.  A fantastic company with fantastic staff, I dealt directly with Natalya who I must say is such a lovely, warm person. Thank you so much Natalya and Regent.  All our love Shaun and Family x

Words could never express the gratitude we have for the support, kindness and compassion shown from you all. Thank you so much. 

Natalya and colleagues, we would like to thank you for all the great care and consideration you showed us both in arranging and carrying out the recent funeral of our son. You made a very painful and sad time easier for us and made us feel that our son was as special to you, as he was to us. Heartfelt thanks.

Natalya and her team were so professional and at the same time so personal, that we were able to give my dad the lovely send off he deserved. Natalya is such a credit to the business and nothing was too much trouble for her. She took care of every small detail, even sharing with our red theme, that my dad would have loved. Thank you so much for all your support, care and help.


Our precious Mam passed suddenly two weeks before Christmas, from the first contact with Regent Funeral Services we felt comforted. Natalya arrived the next morning, Natalya was born to work within this profession. Her natural lovely caring personality coupled with respect and compassion assured us she would look after our Mam. Our final gift to our Mam was putting her with Natalya's and Regent Funeral Services' care. She lead the procession on the day with the pride and respect you would expect from a close family member. She nurtured myself and my devastated sister her in her late 20' me in my 30's. To know my Mam was being cared for in their beautiful premises over Xmas, our Mam was in the most beautiful home there is. We feel so proud that our Mam's funeral was so beautiful and it is all thanks to Natalya and her team. You will forever hold a special place in our hearts for making the unbearable beautiful. It takes a special team to do what you do. A million thank yous.


We wish to express our thanks to everyone at Regent Funeral Services. A special thanks to Natalya who from the moment of collecting my father, treated him with dignity and respect. Nothing is too much trouble for Natalya, Even learning how to tie my dad's favourite tie knot. We felt we were supported at all times by Natalya and cannot thank everyone enough for ensuring that my late dad had the send-off he deserved. Thank you for being there and guiding us though this sad time with compassion and understanding. We will be forever grateful.

We wanted to express our heartfelt thanks for the care, guidance and support that you showed to us whilst organising the funeral for our beloved Mam. The dignity that you gave to Mam was very reassuring to us all as a family. You gave your time, attention and thought to every detail; for this we will always be so grateful. It takes special people to do the work like you do; and we know that Mam had the best people looking after her. With loving thanks.


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